![]() from the Apple App Store or Google Play) and follow the instructions. To register for the Services, download the App (e.g. convert funds from one currency to another using your Wallet 3.1.2.send international remittances to Recipients via selected Service Providers in Destination Countries (either from your Wallet balance or using a Payment Instrument). store a balance (in the each of the currencies supported by the App from time to time) and 3.1.1.2. The Services allow you to: 3.1.1.open a Wallet which will allow you to: 3.1.1.1. The funds in the Wallet can be in multiple currencies but only in the supported currencies that we offer, which may change from time to time. “Wallet” means an electronic money account registered in your name, which enables you to electronically hold, send and receive funds in the form of electronic money in the currencies supported through the App. “Transfer History” means the record of your Wallet transactions and Transfers on our App, which you may access using your email and Password registration details. “Transfer” means the transfer of money through one of the Services. “Service Provider” means a local bank, mobile network operator, or other third party service provider in a Destination Country (with whom we work to provide the remittance Services) which provides an account, cash pick-up or similar services to a Recipient. Other taxes and charges may exist that are not paid through or imposed by us (e.g. ![]() “Service Fee” means our fee (which may vary depending on the destination of the Sender and the Recipient and the Send Amount), which will be presented to you before loading a Wallet or confirming a Payment Instruction. “Send Amount” means the amount of money that the Sender wishes to send to the Recipient, excluding any applicable Service Fee and prior to any foreign exchange conversion. “Sender” means someone who uses the Services to send money. “Recipient” means someone who receives money into an account or by way of cash pick-up or similar services, in each case provided by a Service Provider pursuant to a Payment Instruction sent through the Services. “Payout Amount” means the amount paid, after any foreign exchange conversion, to the Recipient exclusive of the Service Fee. “Payment Instrument” means a valid instrument of payment used to initiate a Payment Instruction or to load funds onto the Wallet, such as a debit card in your name (by way of example only). “Payment Instruction” means a specific instruction from you requesting us to effect a Transfer either a) from your Wallet or b) by way of a non-recurring remittance. “Password” includes a Personal Identification Number “PIN” or such other log-in information that we may choose to accept from time to time (which may include biometric information if supported by your phone). “Destination Country” means the country in which the Recipient receives money through a Service. “App” means our mobile application you can use for accessing your Wallet and sending Payment Instructions. The Agreement may change from time to time (in accordance with Clause 12), but changes will only be effective from the date notified to you and will not change the terms on which you previously used the Services. This Agreement is effective from the date on which you first access, register or use any of the Services and will continue until terminated by us or you (in accordance with Clause 13). The terms “you” and “your” refer to users of each of the Services, as Senders, Recipients, other users or visitors to the website. Taptap Send is authorised by the Financial Conduct Authority (“FCA”) under the Electronic Money Regulations 2011 with Firm Reference Number 900842 for the provision of e-money and payment services. Taptap Send is a company registered number 10416468 in England and Wales, with its registered office at Epworth House, 25 City Road, Shoreditch, London, EC1Y 1AA. ![]() In this Agreement, the terms “Taptap Send”, “we”, “us”, and “our” refer to Taptap Send UK Limited (previously known as Segovia Technology UK Limited), together with its employees, directors, affiliates, successors, and assigns. The language of this Agreement is English and all Services, Payment Instructions and Transfers carried out in connection with it shall be in English.ġ.2. If you do not wish to be bound by the Agreement, do not access, register with or use the Services. By accessing, registering with and using the Services, you agree to be bound by the Agreement. These terms and conditions (“Agreement”) govern the terms under which you may use the “Taptap Send™” App to: a) open a Taptap Send account (the “Wallet”) and/or b) make non-recurring international remittances to any eligible Recipient (together, the “Services”).
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